[et_pb_section fb_built=”1″ admin_label=”#3 Hero Section” _builder_version=”4.16″ background_color=”#0c71c3″ custom_padding=”0px||0px|” custom_css_main_element=”border-top: 1px solid #7E57C2;” transparent_background=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_padding_mobile=”on” custom_padding_last_edited=”on|desktop” admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”4{69d3b7aa093b99b87ad87f9752f55fa45a2d72320b2e8f74e1cfcbac989c0c13}||0px|” custom_padding=”0px||83px|” custom_padding_tablet=”” custom_padding_phone=”100px||100px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Titel” _builder_version=”4.27.4″ text_font=”Roboto Light||||” text_text_color=”#ffffff” text_font_size=”52″ text_line_height=”1.1em” text_orientation=”center” max_width=”60{69d3b7aa093b99b87ad87f9752f55fa45a2d72320b2e8f74e1cfcbac989c0c13}” max_width_tablet=”80{69d3b7aa093b99b87ad87f9752f55fa45a2d72320b2e8f74e1cfcbac989c0c13}” max_width_phone=”” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”24px||38px|” text_font_size_tablet=”” text_font_size_phone=”36″ text_font_size_last_edited=”on|phone” custom_css_main_element=”font-weight:300;” border_style_all=”solid” border_style=”solid” global_colors_info=”{}”]<\/p>\n
FAQ<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Untertitel” _builder_version=”4.27.4″ text_font=”Roboto Light||||” text_text_color=”#ffffff” text_font_size=”20″ text_line_height=”1.5em” text_orientation=”center” module_alignment=”center” custom_margin=”||0px|” custom_css_main_element=”font-weight:300;” border_style_all=”solid” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Answers to frequently asked questions about the handling of AdjumedCollect and AdjumedAnalyze. Missing your question? Call our hotline. <\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”#18 Content” _builder_version=”4.16″ background_color=”rgba(237,237,237,0)” custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” transparent_background=”off” padding_mobile=”on” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Login \/ Benutzerverwaltung” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_toggle title=”I would like access for an existing hospital. Whom should I approach? ” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Zugriff auf bestehende Klinik” _builder_version=”4.16″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n
The creation and deletion of users is the responsibility of your hospital manager. Please contact them directly. <\/p>\n
We are happy to help if you do not know your hospital administratior or if they need help in setting up or managing users.<\/p>\n
Procedure if you do not know or cannot reach your hospital administrator:<\/strong><\/p>\n Please send us an e-mail to info@adjumed.ch<\/a> with the following details.<\/p>\n Short guide for your hospital manager:<\/strong><\/p>\n [\/et_pb_toggle][et_pb_text admin_label=”Datenschutz” _builder_version=”4.16″ z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”What does Adjumed Services AG do for data protection?” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Was tut die Adjumed f\u00fcr den Datenschutz?” _builder_version=”4.16″ z_index_tablet=”500″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n Data protection is a key issue for us. We have created a page with detailed information<\/a> on this subject. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How do I inform my patients about the registry?” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Patienten \u00fcber Register informieren” _builder_version=”4.27.0″ z_index_tablet=”500″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n In principle, a clinic may record for itself whatever it considers necessary for the benefit of the patient(s). (Contrary to popular opinion, it does not matter whether it does this on its own systems intra muros or on external systems such as AdjumedCollect, as long as these external systems are state of the art). <\/p>\n For data protection reasons, it is mandatory to inform patients about the entry of their data in a register and to inform them of their right to object. We assume that such wording is included as standard in the information material given to patients on admission. Otherwise, we recommend the following standard wording, for example: <\/p>\n Data collection for quality assurance and research: If this data is used for research purposes, it may only be passed on in anonymized form. Only information and no signed informed consent is required. <\/p>\n If the patient (or their authorized representative) has signed an Informed Consent, the data may also be used non-anonymized for research purposes.<\/p>\n [\/et_pb_toggle][et_pb_text admin_label=”Informationen erhalten” _builder_version=”4.16″ z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”How do I receive information about changes to the forms?” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Informationen zu \u00c4nderungen an Formularen” _builder_version=”4.16″ z_index_tablet=”500″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n If you would like to be informed about changes to the forms, please send an e-mail to crm@adjumed.com<\/a> with the request to register you as an active developer for the project(s) you are interested in. You will then receive all info mails. <\/p>\n For example, we always inform you in November about the upcoming changes as of January 1 of the following year. [\/et_pb_toggle][et_pb_text admin_label=”F\u00e4lle” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”What does the "Close case" button at the end of the questionnaire mean?” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Bedeutung Button Fall abschliessen” _builder_version=”4.16″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n This button transfers the currently displayed case from the status “pending” to the status “completed”.<\/p>\n After clicking on the button, the case is subjected to a series of automatic checks (series-checked). The case is only closed if all the checks are completed successfully. The checks vary depending on the questionnaire. A mandatory check is, for example, whether every mandatory field has been completed. An individual check is, for example, whether the information in a field exceeds a certain guideline value. <\/p>\n You will receive an error message as soon as a mandatory field is missing or a field has an invalid value. These messages appear directly next to the affected field. <\/p>\n A distinction is made between info messages and errors. Info messages are warnings; the case can still be closed. Errors, on the other hand, prevent a case from being closed. They must be revised beforehand. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”I would like to close several cases at once in AdjumedCollect. How do I proceed? ” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” disabled_on=”off|off|off” admin_label=”Mehrere F\u00e4lle auf einmal abschliessen” _builder_version=”4.16″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n All pending cases that exist in the selected period are now displayed.<\/p>\n You can choose whether the error log is displayed on the screen (“Check cases”) or whether a log is displayed for download (“Check cases – Download log”) or the log is sent by e-mail (“Check cases – E-mail log”).<\/p>\n During the test procedure, all successfully automatically set from “pending” to “completed”. These will then no longer appear in the list of cases to be checked. <\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I see which cases are pending or closed in a specific time period?” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Status F\u00e4lle in einem bestimmten Zeitraum” _builder_version=”4.16″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n [\/et_pb_toggle][et_pb_text admin_label=”Stammdaten” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”I would like to create a new surgeon in AdjumedCollect. What do I have to do? ” open_toggle_text_color=”#0061ad” open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#0061ad” closed_toggle_background_color=”#ebf3f9″ icon_color=”#0061ad” open_icon_color=”#0061ad” admin_label=”Neuen Operateur in Collect anlegen” _builder_version=”4.16″ border_radii=”|0px|0px|0px|0px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#99c1df” global_colors_info=”{}”]<\/p>\n\n
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Data protection<\/h2>\n
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During your hospital stay \/ treatment, your personal data will be collected for quality assurance and research purposes. This data can be made available in anonymized form to specialists and authorities (e.g. the Federal Office of Public Health) for evaluation as part of quality assurance and research. Competent experts may also inspect your original data as part of a so-called monitoring or audit (e.g. as part of a certification). During the aforementioned checks, confidentiality is strictly maintained and data protection regulations are fully complied with. Your name will not be published in any way in reports or publications resulting from these evaluations.
You have the right to refuse your consent to data collection at any time without giving reasons. This has no influence on your medical treatment and will not result in any disadvantages for you. <\/p>\n<\/blockquote>\nReceive information<\/h2>\n
To be informed about even small changes, we recommend the service https:\/\/visualping.io\/.<\/a> If you register there and, for example, enter the pages https:\/\/adjumed.com\/support\/faq\/ <\/a>for this site or https:\/\/adjumed.com\/support\/schnittstellen\/familie-bc\/<\/a> for updates to the SBCDB\/EUSOMA\/DKG family, you will automatically be informed of changes by Visualping. <\/p>\nCases<\/h2>\n
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Master data<\/h2>\n